Privacy Policy

Effective Date: 1st January 2024

At Dynamic Frame Productions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.dynamicframe.studio and use our services.

By using the Site, you consent to the collection and use of your personal information as described in this Privacy Policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information
This includes any information that identifies you personally, such as:

Name
Email address
Phone number
Mailing address
Payment information (e.g., credit card details)

b. Usage Data
We collect information about how you interact with our Site, including:

IP address
Browser type and version
Device information
Pages visited on our Site
Date and time of visits
Referring website or search engine

c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on the Site, analyse trends, and track users' movements on the Site. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and manage our services, including personalised content and customer support.
To process transactions, including payments for any products or services you purchase.
To communicate with you, including sending newsletters, promotional emails, or other marketing materials (you can opt-out at any time).
To improve our Site and services, including analyzing usage data and conducting research.
To protect the security and integrity of our Site and prevent fraudulent activity.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, hosting services, email marketing platforms, and analytics providers. These providers are obligated to use your information only for the purposes specified by us and are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and the choices you may have regarding your information.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. If you request that we delete your information, we will comply unless we are required by law to retain it.

5. Data Security

We use industry-standard security measures to protect the information you provide to us, including encryption, secure socket layer (SSL) technology, and firewalls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

7. Children's Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dynamic Frame Productions
Email: info@dynamicframe.co.uk
Phone: 07833 899322
Address: Office 570, 1/1, 3 Fitzroy Place, Glasgow, G3 7RH

0141 319 4732